Please contact Customer Service for any problems or questions you may have at customerservice@flyandrod.com
Our Guarantee
Your satisfaction is guaranteed for all purchases you make from Fly And Rod / flyandrod.com. You may return any item within 30 days of receipt for a full refund of the purchased price, excluding shipping and handling please not we cannot guarantee length or fullness of saddles list below that are used in the fashion industry. Special order items returned will have a 15% restocking fee charge. Fly tying saddles that maybe used in the fashion industry : Hebert Miner, Whiting Dry Fly, High & Dry, Flat Wing, American Rooster will have a 15% restocking fee and shipping charges will not be refunded. Items returned will need to include original packaging and all component items. Crossbows, black powder rifles, and electronics must be unused. Please download return form below and printout. Complete return form and include with return. You may also contact customer service at customerservice@flyandrod.comand we will email you the return form and return information.
If you receive damaged goods please contact customer service as soon as possible.
If we make a mistake on an item and send you the wrong item or if it is defective we will exchange the items at no charge to you. Fly And Rod understands how receiving the wrong item is frustrating, so if we make a mistake you get 10% off your next order on us.
Shipping
All Domestic orders totaling $ 75.00 or more standard shipping are free. All Domestic order under $ 75.00 has a flat shipping rate or $ 4.95. Some oversized or heavy item may have additional shipping charges. These items will have the additional charges noted on their pricing and description information.
Most items are in stock and ship within 24 hours. Some items maybe drop shipped from the manufacturer or one of our vendors stocking wharehouse. At times popular items may take additional shipping time due to order replenishment. For these items it may take an additional 3-5 days to receive your order. If you need your order shipped within 24 hours please email customerservice@flyandrod.com for availability.
We charge the actual shipping
on international orders. All international orders the
purchaser is responsible for any taxes, duties or
import fees charged by the purchaser's country. Fly And
Rod will not ship an international order until we
receive your authorization of the additional charges.
Please contact us by email at
sales@flyandrod.com. Please email the items
you wish to purchase, your shipping address and we
will email you back with the shipping charges and
request your approval for the shipping charges. If we
do not receive your approval within 5 days of
providing the shipping quote, Fly And Rod will assume
that you do not approve of the charges and will cancel
your order. After we receive your approval of the
shipping charges Fly And Rod will ship the order and
charge your credit card the quoted shipping charge in
addition to the items ordered. Fly And Rod is not
responsible for tax, clearing Customs or the time it
may take to clear Customs
Archery Items
***Notice the sale of crossbows is restricted in North Carolina, New York and vicinity. Please check your local laws for any restrictions before ordering. Usually ships in 1-2 days
Black Powder - Mozzle Loader Items
***You must be at least 18 years old to purchase this item. The sale of all blackpowder firearms is restricted in Illinois, New York, and New Jersey. Please check your local laws for restrictions before ordering and blackpowder firearm. Use only black powder, Pyrodex® or approved blackpower substitute in muzzleloaders. Read and follow all included instruction before use for your safety and enjoyment. Usually ships in 1-2 days.
Special Order Items
All special order items will take about 3-5 extra business days for you to receive your order. In stock items will ship separately and if the order is under $ 75.00 there will be a charge for shipping the in stock items. All special order items have a 15% restocking fee for returns.
Returns
For all returns or exchanges please download the return form below. Complete and enclose with your return or exchange.
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Best Sellers and Supplier Information
Best Sellers
Anvil Atlas Vise The Anvil Atlas vise features a stainless steel construction (440c and 303) and tool O-1 steel jaws. Includes both c-clamp and pedestal base and the will accept hook sizes from 7/0 to 32 . The Atlas has a lifetime manufactures warranty.
PEAK Rotary Vise Pedestal Base. All components are high quality stainless steel, hardened tool steel, delrin, brass and aluminum. The hardened jaws can hold hooks from 02 streamers down to #24 midges. Backed by a lifetime manufacturers warranty. An optional saltwater or midge jaw can replace the standard jaw in under two minutes. (Accessory shaft not included)
LEM 5 Tray Dehydrator. Everything you need in a countertop dehydrator! You can have the best features of commercial units, sized to fit on a kitchen table or counter. Our exclusive design incorporates the best food drying technology in an affordable unit for any household. This 5 tray dehydrator has a 500 watt, rear mounted heating element to get the job done.
LEM Electric Grinder. The stainless steel #5, 1/4 HP grinder is a small version of the big 1.5 HP. Same great design and materials, just a smaller version. A powerful, heavy unit that is great for smaller grinding projects. Large meat pan 11-1/2" x 8-1/2" x 2-1/4" deep. Big grinder performance, makes this a great unit for deer hunters doing their own deer processing. There is no other grinder this size that can compete with this unit for quality.
Superfine Dry Fly Dubbing by Hareline Dubbin, Inc.The finest synthetic dry fly dubbing available. This dubbin is a synthetic, and permanently waterproofed. It is suitable for even the smallest flies.
Supplier Information
The ultimate in dry fly tying! With long supple quills and incredible barb density capable of tying down to size 26 and even smaller, Whiting Genetic Dry Fly Hackle is the connoisseur's choice for fly tying. This product line derives its heritage from the legendary Hoffman grizzly super hackle stock. Only Whiting Farms has this incredible genetic stock to offer you.
The Traditionalist's choice! The Hebert-Miner line of fly tying feathers is best known for gorgeous natural colors such as creams, duns & browns with brassy overtones and natural sheen. Only Whiting Farms has the custodial rights to the legendary Hebert stock. They combined this with the historic Catskill stocks of Darbee and Miner to make the finest natural-toned dry fly feather available. This combination cannot be found with any other breeder.
Saltwater and Warmwater flies have never seen better! Whiting's Genetic American fly tying feathers were specifically engineered to provide the best saltwater and warmwater large feather hackle necessary for the rigors of tying and fishing large flies. American feathers provide a stiff quill, dense barb and webbing and superbly dyed colorfast-colors perfect for saltwater and warmwater applications.
Hareline Dubbin, Inc. manufactures and distributes some of the worlds finest fly tying materials and supplies available.
LEM Products offers the best in quality meat process supplies, sausage making equipment, and much more. LEM delivers high quality meat processing making equipment and supplies to the do-it-yourselfer hunter and home processor at a competitive price. With a wide array of products allows the home processor to make delicious sausage, jerky and other meat products, all the while controlling the healthy content of the foods they provide for their family and friends.
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Please contact Customer Service for any problems or questions you may have at.
customerservice@flyandrod.com
Phone Number (859)-488-0098
Mail Address: Fly And Rod
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