Please contact Customer Service for any problems or questions you may have at customerservice@flyandrod.com
Our Guarantee
Your satisfaction is guaranteed for all purchases you make from Fly And Rod / flyandrod.com. You may return any item within 30 days of receipt for a full refund of the purchased price, excluding shipping and handling. Special order items returned will have a 15% restocking fee charge. Items returned will need to include original packaging and all component items. Please download return form below and printout. Complete return form and include with return. You may all so contact customer service at customerservice@flyandrod.comand we will email you the return form and return information.
If you receive damaged goods please contact customer service as soon as possible.
If we make a mistake on an item and send you the wrong item or if it is defective we will exchange the items at no charge to you. Fly And Rod understands how receiving the wrong item is frustrating, so if we make a mistake you get 10% off your next order on us.
Special Order Items
All special order items will take about 3-5 extra business days for you to receive your order. In stock items will ship separately and if the order is under $ 75.00 there will be a charge for shipping the in stock items. All special order items have a 15% restocking fee for returns.
Returns
For all returns or exchanges please download the return form below. Complete and enclose with your return or exchange.
Reels
Rod & Reel Combos
Fly Tying Tools
Fly Tying Materials
Fly Line & Backing
Leaders & Tippet
On The Water
Fly Fishing Vest
Waders & Boots
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Fly Tying Materials
Beads & Eyes
Dubbing
Feathers
Fly-Tying Kits
Hair, Fur & Tails
Hooks
Synthetics
Threads
Tinsel & Flash
Tying Liquids
Wire
Miscellaneous
Fly Tying Tools
Fly Tying Vises
Bobbins
Bodkins
Hackle Pliers
Hair Stackers
Half Hitch Tools
Miscellaneous
Scissors
Spinning Tools
Whip Finishers
Flies
We Accept
